Surf Lakes Holdings Ltd (“SLH”), ACN 613 372 955, is the company who owns the Surf Lakes project, associated brands and Intellectual Property (IP), and is subject to the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

This Privacy Policy has been provided to demonstrate the commitment that SLH has to ensuring the protection of privacy for our current and prospective Licensees, Investors and Customers.

Any data that SLH collects during your use of (“website”) will only be used in accordance with current Australian data protection legislation, as well as our privacy policy.


This Website uses cookies on certain pages. These cookies are stored on your hard drive, not on our Website. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. A cookie itself does not have the ability to automatically collect personal information about you. A cookie can however store certain information that identifies your computer to us, so that you don’t have to re-enter information as frequently when you use our site. We may also collect your IP address to help diagnose problems with our server or to gather broad demographic information.


Our Website’s optional Registration Forms (“Forms”) asks users to give us contact information including your name, email address and phone number. Submission of these Forms requires users to check a tick box to indicate that they have read and agree to the Website Terms and Conditions (“Terms”) and Privacy Policy. Per these Terms, the details provided by these Forms are automatically added to the SLH customer database (“Database”). The Database is used by SLH and their associated partners to contact you by phone, mail or email. See the “Database Use” section below. Such email messages will provide you with an unsubscribe option, which you can use to request not to receive further emails. See the “Unsubscribe” section further below for more details.


We use the Database collected from the website Forms to send emails regarding licensing with Surf Lakes, investing with Surf Lakes, general news, updates, changes in our services, and other information that we believe will be of interest to our Licensees, Investors and Customers. Any recipient may opt-out of receiving future bulk mail or one-on-one communications (see the “Unsubscribe” section further below for more). Demographic and profile data that is collected by our Website may be shared with advertisers and our partners only on an aggregate basis, meaning that your personally identifying information is not shared.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may collect such information into a file specific to you. We use information in the file that we maintain for you, and other information that we obtain from your use of the services, to answer enquiries, resolve disputes, troubleshoot problems and enforce our Terms of Use agreement.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.


For your convenience, this Website may contain links to other websites. Also this Website may have been accessed via a link from another website. SLH is not responsible for the privacy practices, content or availability of any such websites. A link to or from any other website does not mean that SLH endorses or accepts any responsibility for content contained on that site.


This Website has industry-standard security measures in place to protect the loss, misuse and alteration of the information under our control. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the internet.


Customers have the option of removing their information from our Database, so as not to receive future communications from us. To Unsubscribe, a Customer can click the Unsubscribe link found at the bottom of any email that has been bulk distributed using our email marketing platform (eg. Mailchimp). Or you can request for your information to be removed by sending an email to


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, you can contact:

8/249 Scottsdale Drive, Robina QLD 4226